Privacy Policy

Last updated: 15 October 2026

DA Digital Works (Pty) Ltd ("DA Digital Works", "we", "us") respects your privacy. This policy explains what personal information we collect, why we collect it, how we protect it and the rights you have under the Protection of Personal Information Act, 4 of 2013 (POPIA).

1. Who we are

DA Digital Works (Pty) Ltd is the responsible party for your personal information. We are based at 8 Incubation Drive, Riverside View, Midrand, Gauteng. You can reach us on info@dadigitalworks.co.za, 076 566 0906 or 011 568 2209.

Our Information Officer is Alexander Masenya, Director.

2. What we collect

We only collect information you choose to give us, or that is needed to respond to you. This may include:

Your name, phone number and email address
Your company name and job title
Details about your project, budget, timeline and business size (for example annual turnover range)
Messages you send us by form, email, phone, WhatsApp, Facebook Messenger or Instagram
Basic technical data from your visit to our website, such as browser type and pages viewed

3. How we collect it

Forms on this website
Lead forms on Facebook and Instagram, when you respond to one of our adverts
Email, phone calls, WhatsApp and social media messages
Meetings and proposals when you become a client

4. Why we use it

We use your information to:

Respond to your enquiry and prepare a quote or proposal
Contact you about the service you asked about
Deliver work, manage projects and send invoices if you become a client
Improve our website and services
Meet our legal and tax obligations

We will only send you marketing messages if you have asked for them or are an existing client, and you can opt out at any time by replying "STOP" or emailing us.

5. Who we share it with

We do not sell your personal information. We only share it where needed to provide our services, with:

Service providers who host our website, email and business systems
Meta Platforms (Facebook and Instagram), when you submit a lead form or message us on those platforms
Professional advisers, or authorities where the law requires it

These parties must keep your information confidential and secure.

6. Information sent outside South Africa

Some of our service providers, including Meta, store information on servers outside South Africa. We only use providers that are subject to data protection laws or agreements that give your information a similar level of protection to POPIA.

7. How we protect it

We use reasonable technical and organisational measures to protect your information, including password-protected systems, restricted access and secure hosting. No system is completely secure, but we work to prevent loss, misuse and unauthorised access.

8. How long we keep it

We keep enquiry information for up to 12 months if you do not become a client. Client records are kept for as long as the law requires, usually five years for financial records. After that, we delete or anonymise the information.

9. Your rights

Under POPIA you have the right to:

Ask what personal information we hold about you
Ask us to correct or delete your information
Object to us using your information, including for marketing
Withdraw your consent at any time
Lodge a complaint with the Information Regulator

To make a request, email info@dadigitalworks.co.za. We will respond within a reasonable time.

If you are not happy with how we handled your information, you can contact the Information Regulator (South Africa) at inforegulator.org.za.

10. Cookies

Our website may use basic cookies and similar tools to keep the site working and to understand how visitors use it. You can block or delete cookies in your browser settings.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.